These Terms and Conditions govern your use of the gojockpot platform. By registering an account or using any part of the service, you confirm that you have read, understood, and agreed to all the terms set out on this page. Please read everything carefully before you start playing.
1. Eligibility and Account Registration
You must be at least 21 years of age and physically located in the Philippines to register and use gojockpot. By creating an account, you confirm that all information you provide during registration is accurate, complete, and up to date. Each person is permitted to hold only one account; duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately by emailing [email protected]. gojockpot reserves the right to verify your identity at any time and to request supporting documentation as part of our account verification process. Accounts found to belong to individuals who do not meet the eligibility requirements will be closed and any pending balances handled in accordance with applicable policy.
2. Deposits, Withdrawals, and Transactions
All financial transactions on gojockpot are conducted in Philippine pesos (PHP). Deposits must be made using the payment channels listed on the Deposit page, and you may only deposit funds from payment accounts that are registered in your own name. gojockpot does not accept deposits from third parties. Withdrawal requests are processed subject to identity verification and any applicable wagering requirements attached to bonuses or promotions. Transaction processing times may vary depending on the payment channel selected. gojockpot is not liable for delays caused by third-party payment providers or banking institutions. Any attempt to reverse, dispute, or charge back a legitimate deposit may result in immediate account suspension pending investigation.
3. Promotions and Bonus Terms
Promotions and bonuses offered on gojockpot are subject to specific terms that are published on the Promotion page at the time the offer is made. Each promotion may carry its own wagering requirements, minimum deposit thresholds, eligible game types, and expiry periods. Bonuses are credited to your account in PHP and must be used in accordance with the stated conditions before any associated winnings can be withdrawn. gojockpot reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Abuse of promotional offers — including but not limitedto creating multiple accounts to claim the same offer — will result in the cancellation of the bonus and may lead to account suspension. Members are encouraged to review all promotion-specific terms before opting in to any offer.
4. Betting Rules and Game Conduct
All bets placed on gojockpot are final once confirmed, and no cancellations or amendments will be accepted after a bet has been submitted. Sports betting markets are subject to the specific rules applicable to each sport and competition, including rules governing void bets, postponed events, and incomplete matches. Casino-style game outcomes are determined by certified random number generation processes, and gojockpot does not manipulate or influence game results in any way. Any attempt to exploit software errors, glitches, or technical faults to gain an unfair advantage is strictly prohibited and will result in the forfeiture of any winnings derived from such activity. Members must not use automated tools, bots, or scripts to interact with the platform in any way. gojockpot reserves the right to void bets or withhold winnings where there is reasonable evidence of rule violations, collusion, or fraudulent activity. Disputes relating to specific bets or game outcomes should be submitted to [email protected] within seven days of the relevant event.
5. VIP Programme
Participation in the gojockpot VIP programme is subject to the terms published on the VIP page. VIP tier status and associated rewards are determined solely by gojockpot based on member activity and are not guaranteed. gojockpot reserves the right to adjust, suspend, or terminate the VIP programme or any individual member's tier status at any time. VIP rewards, including exclusive bonuses and priority support, are non-transferable and have no cash value unless explicitly stated otherwise. Members who are found to have violated these Terms and Conditions may be removed from the VIP programme without compensation. Any queries regarding VIP status or rewards should be directed to the support team at [email protected].
6. Responsible Gaming and Self-Exclusion
gojockpot is committed to promoting responsible gaming among all members in the Philippines. We provide tools and resources to help members manage their gaming activity, including deposit limits and self-exclusion options, which are detailed on the Responsible Gaming page. Members who wish to self-exclude or set account restrictions may request this by contacting [email protected], and such requests will be processed promptly. Self-exclusion periods are binding and cannot be reversed before the agreed period has elapsed. gojockpot will not knowingly allow a self-excluded member to continue using the platform during an active exclusion period. If you feel that your gaming is becoming a problem, we strongly encourage you to make use of the responsible gaming resources available on the platform before the situation escalates.
7. Privacy and Data Use
The collection, storage, and use of your personal data by gojockpot is governed by our Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. By registering an account, you consent to the processing of your personal data as described in the Privacy Policy. gojockpot will not sell your personal data to third parties, and data is only shared with service providers where necessary to operate the platform and process transactions. You have the right to request access to, correction of, or deletion of your personal data by contacting [email protected]. gojockpot uses industry-standard security measures to protect member data, but cannot guarantee absolute security against all possible threats. Members are responsible for keeping their own devices and login credentials secure to prevent unauthorised access to their accounts.
8. Limitation of Liability
gojockpot provides the platform on an "as available" basis and does not guarantee uninterrupted or error-free access at all times. We are not liable for any losses arising from platform downtime, technical errors, or interruptions to third-party payment services that are outside our reasonable control. Members use the platform at their own risk, and gojockpot's liability in any circumstance is limited to the amount deposited by the member in the relevant transaction. We are not responsible for any indirect, consequential, or incidental losses, including loss of winnings due to technical faults where the fault is attributable to the member's own device or internet connection. gojockpot reserves the right to suspend platform access for maintenance, upgrades, or security purposes at any time, with or without advance notice. Any claims against gojockpot must be submitted in writing to [email protected] within 30 days of the event giving rise to the claim.
9. Changes to These Terms
gojockpot reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised effective date. Continued use of the platform after any changes have been published constitutes your acceptance of the updated terms. We encourage all members to review this page periodically to stay informed of any updates. If you do not agree with any changes to these Terms and Conditions, you should stop using the platform and contact [email protected] to close your account. Material changes that significantly affect member rights will be communicated through the platform where reasonably practicable.
10. Contact and Queries
If you have any questions about these Terms and Conditions, you can reach the gojockpot support team by email at [email protected]. All support communications are handled in Philippine English to ensure clarity for members across the Philippines. For general platform questions, the FAQ page provides detailed self-service answers covering account setup, deposits, promotions, VIP rewards, and responsible gaming. For account-specific queries, please include your registered account details in your email to help the support team respond efficiently. gojockpot aims to respond to all support enquiries within a reasonable timeframe during standard operating hours.
Quick answers to what Philippines members most often ask about the gojockpot platform rules.
You must be at least 21 years of age to register and use gojockpot. This requirement applies to all members across the Philippines without exception. During the account verification process, gojockpot may request proof of age documentation to confirm that you meet this requirement. Accounts found to belong to individuals under the age of 21 will be closed immediately, and any funds held in such accounts will be handled in accordance with applicable policy. If you are unsure about the eligibility requirements, please review the full terms above or contact [email protected] for clarification before registering.
No — each person is permitted to hold only one account on gojockpot. Creating duplicate accounts, whether to claim multiple bonuses or for any other reason, is a violation of these Terms and Conditions. If duplicate accounts are detected, all associated accounts may be suspended and any bonuses or winnings derived from the duplicate accounts may be forfeited. If you have accidentally created more than one account, please contact [email protected] as soon as possible to resolve the situation. Members who are unsure whether they already have an existing account should use the Login page to check before attempting to register again.
To request a self-exclusion or account closure, please send an email to [email protected] with your registered account details and the nature of your request. Self-exclusion requests are processed promptly, and once an exclusion period is active it cannot be reversed before the agreed duration has elapsed. Full details about the responsible gaming tools available on gojockpot — including deposit limits and self-exclusion options — are published on the Responsible Gaming page. We encourage any member who feels their gaming is becoming a concern to reach out to the support team without hesitation. gojockpot takes responsible gaming seriously and will always act in the best interest of members who request assistance.
The FAQ page is the best starting point for detailed answers about how gojockpot works, covering topics from account registration and deposits to promotions, VIP rewards, and responsible gaming. The Privacy Policy and Responsible Gaming page also contain important information that complements these Terms and Conditions. If you cannot find the answer you need through self-service resources, the support team is available by email at [email protected] and will respond in Philippine English. For a full overview of the platform and its features, you can also visit the Home page. gojockpot is committed to making sure every member in the Philippines has access to clear, straightforward information about how the platform operates.
Now that you have reviewed the Terms and Conditions, you are ready to create your account and enjoy sports betting and casino-style games built for mobile users across the Philippines — all in PHP, all in Philippine English.